KreateBots Product Specification

Product Name: KreateBots

Product Type: SaaS (Software as a Service)

Description: KreateBots is a versatile and user-friendly platform designed to enable small businesses, self-employed professionals, and large enterprises to build, deploy, and manage chatbots and AI assistants. The platform leverages advanced language models (LLMs) to provide intelligent and personalized interactions, supporting a variety of business needs from simple FAQ bots to sophisticated, enterprise-level AI assistants.

1. KreateBots Standard Chatbot

Target Audience: Small Businesses and Self-employed Professionals

Key Features:

• Pre-built Front End: Configurable and user-friendly interface for easy deployment.
• Admin UI: Centralized control panel for managing chatbot settings and behavior.
• Prompt Management: Tools to create, edit, and manage prompts to guide chatbot interactions.
• Feedback Collection: Mechanism for users to provide feedback on chatbot responses, improving future interactions.
• Q&A UI: Interface designed for question and answer interactions with users.
• Personalization: Ability to collect user attributes and deliver personalized responses based on collected data.

2. KreateBots with Retrieval Augmented Generation (RAG)

Target Audience: Medium to Large Enterprises

Key Features:

• Standard Chatbot Features: Includes all features of the KreateBots Standard Chatbot.
• Retrieval Augmented Generation (RAG):
  • Integrates with company knowledge bases to enhance chatbot responses with specific and accurate information.
  • Utilizes LLMs to provide reasoning and detailed answers.
• FAQ Generation: Automatically generates frequently asked questions and their answers based on the company knowledge base.
• Vector Database Setup: Establishes and manages a vector database for efficient retrieval of relevant information.
• Embedding Management: Supports embedding of company data for improved information retrieval.

3. KreateBots for Large Enterprises

Target Audience: Large Enterprises

Key Features:

• Fine-Tuning LLMs: Allows enterprises to fine-tune language models using their proprietary data to improve relevance and accuracy.
• Custom API for Inference:
  • Generate APIs that can be integrated into custom-built chatbots or other applications.
  • Facilitate seamless interaction with the fine-tuned LLMs.
• Result Comparison:
  • Tools to compare responses from the enterprise's fine-tuned model with the standard LLM model.
  • Insights into the performance and accuracy of the fine-tuned models.

Technical Specifications

• Platform Accessibility: Web-based application accessible via modern web browsers.
• User Management: Role-based access control to manage different levels of user permissions.
• Data Security: End-to-end encryption and compliance with industry standards to ensure data privacy and security.
• Scalability: Cloud infrastructure to handle varying loads, from small businesses to large enterprises.
• Integration Capabilities: APIs and webhooks to integrate with third-party applications and services.
• Analytics and Reporting: Real-time analytics and reporting tools to monitor chatbot performance and user interactions.

Pricing and Support

• Pricing Tiers:
  • Standard: For small businesses and self-employed professionals.
  • Pro: For medium-sized businesses requiring advanced features like RAG.
  • Enterprise: For large enterprises needing fine-tuning capabilities and custom API integrations.
• Customer Support: 24/7 support with dedicated account managers for enterprise customers, and extensive documentation and community forums for all users.

KreateBots aims to democratize AI by providing powerful, scalable, and easy-to-use tools for building intelligent chatbots, tailored to meet the needs of businesses of all sizes.